Frequently Asked Questions

To avoid disappointment, please give as much notice as possible. Typically, about 4-6 weeks notice is highly recommended.

A minimum of 3 dozen cookies required.

A minimum of 1 dozen cupcakes required.

Please refer to the Pricing page.

I don't deliver or ship my products. It is pick up only in Oakville, Ontario. Address disclosure is given upon once final payment has been processed and a confirmation email will be sent with your pick-up details.

Each cookie is sealed individually in cellophane and provided in a box for transport. A Cookie Care instructional card is given with your order, please read and be careful when transporting your own order as we do not hold responsibility for damages incurred after pick-up. If you require special 'Gift Box Packaging' with ribbon/bows, it is available at an additional cost.

Cookies on average are 3.5 - 5 inches but no exact size is guaranteed. The size ranges depend on the cookie cutter being used as some designs are taller than wide.

All custom orders payments are made via our online Square payment service link and will have a 24 HOUR link expiry once it is sent through the customers email. If payment is not made, your date is not scheduled in.